What can I do if I know of a site that wants to accept the Fuelman card?
Have the location owner contact our Merchant Services team at [...]
Why does the Fuelman logo appear for some locations?
That's our trusty mascot, "Pumphrey." Sometimes locations are either "unbranded" [...]
How do I remove a location from my list of favorite sites?
From the Map View screen, click on the pin drop [...]
Can I save a location as a “favorite” site?
Yes. On the Map View screen, click on the pin [...]
What should I do if the mobile app crashes or stops working correctly?
Try deleting and reinstalling the app from the App Store [...]
Who should I contact if the information about a location is incorrect or they do not accept the Fuelman card?
Please send an email identifying the location and describing the [...]
What should I do if my card doesn’t work at a location?
Make sure you are entering the correct Driver PIN. If [...]
How do I know when a new version of the mobile application is available?
You'll see a message on the Welcome Screen when a [...]
How do I get the map to go back to my current location after searching for an alternate destination or repositioning the map with my fingers?
Click the compass icon in the map's lower right corner, [...]
Can I search for locations near a destination I’ll be at later in the day?
Yes. Enter information about the destination (City, Street, Zip Code) [...]